Privacy Policy
Last updated: 5 August 2026
Ultra Automation, a specialist division of Ultra Pool Supplies, is committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal information when you interact with our website or request a pool automation assessment.
Information we collect
When you submit an assessment request, we collect the details you provide including your name, phone number, email address, suburb, postcode, customer type, project details, equipment information and any photographs you upload of your pool equipment or plant room.
How we use your information
- To review your equipment and assess automation compatibility
- To contact you about your assessment and discuss next steps
- To provide installation, commissioning and ongoing support services
- To respond to your enquiries and provide customer service
Information sharing
We do not sell, trade or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential.
Data security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.
Photographs
Equipment and plant-room photographs you upload are used solely for the purpose of assessing your pool automation requirements. They are not published or shared publicly without your consent.
Cookies and analytics
Our website may use cookies and analytics tools to understand how visitors use our site and improve the user experience. You can disable cookies through your browser settings.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at ultrapoolsupplies@gmail.com or 0468 549 278.
Contact us
If you have any questions about this privacy policy, please contact us:
- Phone: 0468 549 278
- Email: ultrapoolsupplies@gmail.com